On Friday, I emailed NCDD’s main listserv to see who in the community has expertise in keypad technology. Keypads are audience response devices that look like little calculators (learn more here), and once in a while I get requests from people looking for keypad facilitators or trainers. David Campt and Chris Bui are two skilled keypad experts I know personally, but I wanted to have a longer list at the ready.
I received a variety of great responses and recommendations for experts in keypad technology – and in using cell phones as an alternative to keypads. I thought I’d share the responses here so we all have access to this list for future reference.
Some Experts in Audience Response Technology…
David Campt, www.davidcampt.com
Chris Bui, 5TH Medium I.C. (Interactive Communications)
John wrote: “I have a partner, Theresa Gunn, with whom I do a lot of this kind of technology supported decision-support work – we’ve been using this technology for about 15 years and it’s exceptionally effective when sessions are facilitated well. Thanks.”
David Campt wrote:”One person who I know has a lot of skills with keypads is Matthew Freeman.” Matthew then wrote: “Audience response keypads are indeed a wonderful tool, if used well, for dialogue facilitation, deliberation, and group decision-making. David Campt and I have written an IJP2 article about their use in dialogue: Talk Through the Hand: Using audience response keypads to augment the facilitation of small group dialogue. Thanks to David for mentioning me- I live & work in Richmond, VA and use keypads almost every week in my facilitation! Happy to talk to anyone who’s interested!
Bill McGowan wrote: “We’ve had great success with Padgett Communications. Contact would be Tim Alcott unless Tim can give you someone else.” Padgett Communications can be found online at www.pcipro.com.
Ron shared this about his work: “I have been using the technology since the early 90s as the planner, manager and facilitator for keypad supported technology and bring in the most appropriate hardware provider for the venue. Attached is our case study of the community based process using keypad in Kentucky where this historic corridor was planned, design, and constructed in 6 years with the community and state DOT that had been in court on the subject for 25 years. (Email Ron for a copy of this excellent report!) We also had an in-house system at NIPC during my directorship there. It’s a part of my current consulting practice including planning and directing three AmericaSpeaks scale forums in the last two years.”
Janet Fiero wrote: Please consider AmericaSpeaks when you are planning events where you want to use keypads. A number of our staff and associates are trained on conducting keypad polling sessions. In fact, I have 10 keypads on my desk and am determined to learn how to run them personally. WE can also rent you the keypads if you can operate the system yourself. Please add us to your list as a source of keypad experts. Susanna Haas Lyons also mentioned that she runs keypads as part of the AmericaSpeaks team. AmericaSpeaks website is americaspeaks.org.
Recommended by Janet Fiero. Turning Technologies offers the TurningPoint audience response system.
Mike Smith at One Counts
Recommended by Janet Fiero. Add a comment if you have a link for One Counts! I couldn’t find it online.
In addition, Janet wrote: “There are a number of wonderful experiments and new methods being developed every day with everyday polling on the web and cell phone. My only caveat about polling is that without meaningful deliberation the results of the polling are not as credible. See Yankelovich’s classic: Coming to Public Judgment: Making Democracy Work in a Complex World.”
Additional suggestions? Please add a comment to this post!