Great Tools & Resources for Public Managers
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A Practical Guide to Consensus
Chris Carlson and Jim Arthur. Policy Consensus Institute.
This 75-page step-by-step handbook walks readers through the stages of sponsoring, organizing, and participating in a public policy consensus process. Designed primarily for government agencies or departments, the guide also is useful for any other sponsor of - or participant in - a consensus building process.
Resource Link: http://www.policyconsensus.org
Assessing the Effectiveness of Project-Based Public Involvement Processes: A Self-Assessment Tool for Practitioners
The Transportation Research Board, Committee on Public Involvement in Transportation, 1999.
This 17-page document is an adaptable and practical guide which produces output in a 'scorecard' format. It is intended to provide the practitioner with a means of conducting a self-assessment of the effectiveness of a specific public involvement campaign for a specific planning or project development activity (e.g., the development of a long range plan or a specific capital improvement). It is not intended to evaluate the overall public involvement processes or procedures guiding all public involvement activities such as a State department of transportation or Metropolitan Planning Organization would develop under ISTEA regulations.
Resource Link: http://www.trbpi.com/publications/assessmenttool.pdf
Auditing Community Participation: An Assessment Handbook
Danny Burns and Marilyn Taylor. Bristol, UK: The Policy Press, 2000.
Auditing community participation looks at ways of assessing levels of community involvement in area regeneration initiatives. Through an audit of participation, communities themselves can positively facilitate learning and dialogue for partners and partnerships. The report provides tools and appraisal exercises for measuring the history and patterns of participation; the quality of participation strategies adopted by partners and partnerships; the capacity within partner organisations to support community participation; the capacity within communities to participate effectively; and the impact of participation and its outcomes.
Resource Link: http://www.hammicksbma.com
Beyond the Usuals: Ideas To Encourage Broader Public Participation in Your Community
The Institute for Local Government of the Collaborative Governance Initiative.
A brief overview of ideas that can assist in making civic engagement efforts more inclusive and representative of your community.
Beyond the Vocal Few: Ideas To Encourage Broader Public Participation In Your Community
This 2-page document was used as a handout for the workshop entitled "Collaborative Governance in Local Government: Choosing Practice Models and Assessing Experience" given by Terry Amsler, Lisa Blomgren Bingham, and Malka Kopell at the 2006 NCDD Conference. The handout offers suggestions for achieving better representation in public involvement and civic engagement efforts that were compiled by the Institute for Local Government?s Collaborative Governance Initiative.
Resource Link: http://www.thataway.org/exchange/files/docs/Beyond_Vocal_Few.doc
Brisbane Declaration on Community Engagement
The Brisbane Declaration drew on numerous definitions and aspirations for community engagement, including IAP2's core values and the Queensland Government's community engagement resources. A draft of the Declaration was reviewed and revised to reflect the feedback from the community of practitioners, academics, policy advisers, government and citizens who responded to a questionnaire. Importantly, there were also a number of deliberative sessions on the Declaration held during the 2005 International Conference on Engaging Communities. Feedback from these sessions was incorporated into the final version of the Declaration.
Resource Link: http://www.thataway.org/exchange/files/docs/brisbane_declaration.pdf
Building Democratic Governance: Tools and Structures for Engaging Citizens
National League of Cities, 2005.
As the role of local officials in reforming public involvement increases, the National League of Cities (NLC) believes there is a need to assist them as they choose how to get citizens involved and at what level of engagement. This 84-page report from NLC's CityFutures Program provides principles, suggestions, and ideas for local elected leadership on citizen involvement.
Resource Link: http://www.nlc.org/ASSETS/6B83BE044C544D4AA963D48B884434FF/demgov.pdf
Case Study of the Danish Board of Technology
Sandy Heierbacher. The Centers for Disease Control & Prevention, 2003.
The Board of Technology was established by the Danish Parliament in 1986 to help ensure that technology decisions are made wisely. In its assessments of technology issues, the Board makes use of expert knowledge as well as the insight and experience of non-expert citizens. Armed with this knowledge, the Board of Technology is able to serve as an independent source of high-quality advice and assessment to the Parliament regarding technology issues. The Board of Technology also encourages decision-makers and citizens to engage in informed debate and discussion about technology issues.
Resource Link: http://www.thataway.org/exchange/files/docs/Danish_Board_case.doc
Case Study of the Fernald, Ohio Citizens Advisory Board
Sandy Heierbacher. The Centers for Disease Control and Prevention, 2003.
FCAB provides advice to the U.S. Department of Energy on issues pertaining to the remediation (clean-up) of the DOE site in Fernald, Ohio. The site was used to produce uranium for nuclear weapons from 1951 to 1989, during which time over one million pounds of uranium were released into the surrounding environment. FCAB recommendations and advice provide the DOE with an understanding of the issues and concerns that are important to local stakeholders and ensure that these perspectives influence activities pertaining to the clean-up and future use of the Fernald site.
Resource Link: http://www.thataway.org/exchange/files/docs/Fernald_case.doc
Case Study of the Health Effects Institute
Sandy Heierbacher. The Centers for Disease Control and Prevention, 2003.
HEI is an independent, nonprofit corporation chartered in 1980 to provide high-quality, impartial and relevant scientific information on the health effects of emissions from motor vehicles and other sources of environmental pollution. HEI is funded equally by the EPA and the motor vehicle industry. Although not a public participation program, HEI was examined because of its ability to remain neutral, retain the respect of all stakeholders, and produce high-quality research findings on the health effects of a variety of pollutants.
Resource Link: http://www.thataway.org/exchange/files/docs/Health_Effects_Inst_case.doc
Case Study of the National Environmental Justice Advisory Council
Sandy Heierbacher. The Centers for Disease Control and Prevention, 2003.
NEJAC was created in 1993 as a part of the U.S. Environmental Protection Agency?s Office of Environmental Justice. NEJAC helps the OEJ address environmental justice issues and integrate environmental justice into the EPA?s policies, programs and activities. It does this by bringing community, industry and state/local government groups together to find solutions to environmental justice problems and by providing the EPA with independent advice and recommendations on matters related to environmental justice.
Resource Link: http://www.thataway.org/exchange/files/docs/NEJAC_case.doc
Changing Assumptions about Government and Politics
National League of Cities.
The NLC Democratic Governance Panel developed this one-page chart to explain the differences between traditional citizen involvement (politics as usual) and democratic governance. The chart addresses such questions as "Who is responsible for solving public problems?", "What are the criteria for ?good government??, and "How should governments recruit citizens?"
Resource Link: http://www.thataway.org/exchange/files/docs/NLC_Changing_Assumptions.doc
Changing the Way We Govern: Building Democratic Governance in your Community
National League of Cities, 2006.
Drawing on case studies of successful projects, this guide: explains how to educate, involve, and mobilize citizens in a variety of events and initiatives; describes how communities have used democratic governance approaches to address key issues; builds on city strategies for accomplishing key tasks using shorter-term mechanisms; and describes some of the more permanent, structural forms of democratic governance that have emerged recently. Changing the Way We Govern is an essential tool for anyone who is tired of the conflict and apathy created by old-fashioned citizen involvement methods ? and who wants to tap into the full potential of citizens and public life.
Citizen Corps: A Guide for Local Officials
Citizen Corps, 2002.
Citizen Corps is the component of USA Freedom Corps that creates opportunities for individuals to volunteer to help their communities prepare for and respond to emergencies by bringing together local leaders, citizen volunteers and the network of first responder organizations, such as fire departments, police departments and emergency medical personnel. The goal is to have all citizens participate in making their communities safer, stronger, and better prepared for preventing and handling threats of terrorism, crime, and disasters of all kinds.
Resource Link: http://www.citizencorps.gov/pdf/council.pdf
Citizen Participation in Health (Care) Decision Making: What We Know and Where We Might Go
John B. Church, M. I. Wanke, L. D. Saunders, R. Pong, C. Spooner and M. Dorgan. Centre for Health Promotion Studies, 2001.
This paper examines the concept of citizen participation within the context of a series of basic questions from which decision makers might draw some policy relevance. These questions include: How is the organization/program accountable? Who should participate? What level of input could the community have in the decision-making process? In what types of decisions might citizens be involved? Given what we know, where might we go from here?
Resource Link: http://www.uofaweb.ualberta.ca/chps/publications_orders.cfm
Citizens Building Communities: The ABCs of Public Dialogue
League of Women Voters Education Fund, Pub #2070, 2005.
This League of Women Voters booklet is designed to share some of the basic principles involved in public dialogue processes and to acquaint the reader with what is needed to organize various types of gatherings, from small- and large-group interactions to online formats. Included are some basic planning questions as well as resources to help the reader conduct citizen engagement through dialogue at the community level. Citizens Building Communities is designed to help users understand some of the basics and guide them to resources so that they can foster dialogues at the community level.
Resource Link: http://www.thataway.org/exchange/files/docs/abcs.pdf
Civic Index: Measuring Your Community's Civic Health
National Civic League. The National Civic League, 1999.
This revised edition of the Civic Index is a 12-point community self-evaluation tool. The Civic Index assesses what the National Civic League calls civic infrastructure (the characteristics that communities possess to effectively solve problems). Whether the challenges being faced are economic development, low-income housing, transportation planning or any other, the healthy functioning of the 12 components of the Civic Index is vital for success.
Resource Link: http://www.ncl.org
Collaborating: Finding Common Ground for Multiparty Problems
Barbara Gray. Jossey-Bass, 1989.
Veteran mediator Barbara Gray presents an innovative approach to successfully mediating multi-party disputes. A superb resource for managers, public officials and others working to solve complex problems such as labor disputes, disposal of toxic wastes, racial integration, and the use of biotechnology.
Resource Link: http://www.josseybass.com/WileyCDA/WileyTitle/productCd-1555421598.html
Collaborative Edge Newsletter
Center for Collaborative Policy at Ca. State University Sacramento.
As collaborative strategies and methods grow more important in dealing with complex and 'wicked' public policy issues, information about cutting edge developments in collaboration methods becomes more essential. The Collaborative Edge, an internet-based newsletter, provides timely information on collaborative strategies and methods to public agencies, civic organizations, and the public. Each quarterly edition includes articles on success stories, tool kits, challenging issues, and news and resources.
Resource Link: http://www.csus.edu/ccp/
Collaborative Governance Initiative
The Collaborative Governance Initiative, a program of the Institute for Local Government, supports informed and effective civic engagement in public decision-making and helps local officials in California successfully navigate among the many community involvement options that bring the public's voice to the table on important issues. Contact them for information or assistance with civic engagement planning. The Institute for Local Government is the nonprofit research and education affiliate of the League of California Cities.
Resource Link: http://www.ca-ilg.org/cgi
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