If you can’t login, check to make sure that your “caps lock” key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.

If you are an individual member of NCDD and want to remain so, you cannot delete your account in the NCDD Members Network. If you are an organizational member of NCDD (we would have entered an organization name in the Contact For field in your profile), it is okay for someone else to be listed for your organization rather than you. In fact, our organizational members have up to three listings, depending on how many contact people they have on file with us. Just let us know who should be listed for your organization instead of you. If you don’t mind being listed here but would prefer not to receive emails related to the network (such as Colleague requests and messages, see How do I turn off email notifications? below. That said, if you no longer want to be a member of NCDD, just let us know and we will delete your account.

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.

You can update your email address on the My Account page.

To report an error or problem with the site, you can contact us here.

If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.

You can report spam, pornography, or any other inappropriate content here.

Anyone can view the information in your profile (unless you change your profile’s privacy settings, which we discourage). Plus, NCDD sometimes shares its members contact information with people who want to identify facilitators, network with colleagues in their area, or collaborate on projects. If you are concerned about any particular items, such as phone number or email, we suggest you change that information in your profile to suit your needs.

If the administrator has enabled it, you can make your profile private by visiting the Profile Privacy page.

You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.