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Marieann Shovlin galvanizes groups around creating and committing to new process designs that leads to measurably improved performance, reduction in cycle times and cost reduction. She is the founder of Peak Process, a company dedicated to optimizing organizational performance through collaborative processes, quality systems, and achieving continuous improvement goals. Marieann designs and delivers varied training programs in quality management, customer satisfaction and continuous improvement for industry and non-profits. Marieann trains in the Institute of Cultural Affair's ToP® Group Facilitation Methods. She is past Chair of the International Association of Facilitators (IAF), a Senior Member and Executive Board member of ASQ (American Society for Quality, Silicon Valley Section), In addition, Marieann is the Board Secretary of Global Facilitator Service Corps and an experienced facilitator of GFSCs (Train-the-Trainer) Disaster & Crisis Intervention workshop.
GFSC is a network of volunteers who use facilitative techniques to build community self-reliance and resilience around the world. We provide training, mentoring, materials and the exchange of ideas, experiences and techniques. Often, GFSC intentionally creates ripples as an initial group of trained professionals shares tools and techniques with community members, continuing to increase the community's capacity to address its challenges.